Our Story

  

As the story goes, TricLED (pronounced Trick L.E.D) was started in the early 2000’s in the garage of Owner / Founder, Reggy Tan, as a way to better illuminate and customize his own vehicles.  Over 10 years and 300 products later, TricLED has grown into the World’s leading LED illumination specialists for motorcycles, on and off-road vehicles with our products in over 50+ countries and our lights on thousands of vehicles.   Our #1 passion is offering products that increase rider safety and visibility with style!

 

TricLED is responsible for every step of the process, from design to installation and sales.  We do not re-package strips of LED lights and sell them as our own.  At TricLED, we go through a painstaking and expensive design process utilizing 3D scanners and rapid prototyping to ensure that you are getting the best fitting, most innovative, reliable, safest and brightest LED’s on-road or off.  Safety is in our DNA.  The underlying foundation of every product we design and sell is SAFETY.  Every TricLED product is designed to make you more visible and noticeable to traffic night or day.  Being safe never made you look so cool.

 

In addition, we put a very strong emphasis on making sure the parts you purchase from TricLED were made exclusively for your vehicle, even so far as plugging directly into your stock wiring harnesses without the need to cut a single wire or overtax your electrical system!!  Every part that leaves our shop is 100% tested before shipping and we stand 100% everything we sell.

 

Contact Us

sales@TricLED.com

Tel: 954-908-7850

At TricLED, we all come from the service industry and we take extreme pride in bringing the absolute best original products to market, fast communication, fast shipping and your satisfaction.  If you have an issue, we want to know about it.  If you have a questions, we want to answer it.  If you love your TricLed products, let us know about it.

 

Please use the form to contact us!!

Return/Exchange Policy

Returns
1. All questions regarding workmanship or defects should be handled through our return Customer Service Department. Be sure to state the problem briefly (along with supporting pictures) in your request to: admin@tricled.com.   Please include copy of sales receipt and/or your full name & address.
2. No credit will be given if we find that the product has been used, installed, or unboxed / without box or packaging, unless otherwise specified. 
3. No returns will be accepted on any product that is over 60 days from date of receipt, unless previously agreed in writing by our company.

4. Customer is responsible for all return shipping charges.  We suggest to keep a tracking # for your record/proof of return.

5. No returns/refunds/cancellations of custom and/or special orders.  Original shipping / handling charges will not be refunded.

 

International Shipments
International Shipments may require an additional shipping fee to be collected. We are not responsible for other country’s custom regulations for delay shipment or charges, duties or additional fees or delays.  
Lost / Missing Packages

Customer is liable If the package is lost due customer input of incorrect or incomplete shipping address at time of purchase.

 

If the package is lost and the correct shipping was provided, TricLED will submit a claim with the shipper before processing a replacement order. Please allow a grace period of 10 days. This is to allow time for the package to return to us via the carrier, or be re-routed or re-delivered to the original address if it was mis-delivered.

 

** Missing / incomplete shipments must be claimed within 30 days of order date.  Please inform us immediately if any items are missing from your order.



Refunds
All refunds, once approved by TricLED will be refunded to the original payment. Refunds may not exceed the amount of the original purchase price & may not include the freight cost paid by TricLED when shipping the product to customer. In some cases refunds may not be for the complete purchase price for the product if it is deemed that the product is being returned for a reason other than defective. Restocking fee may apply when customer incorrectly ordered the product or change mind. The amount charged will be at the discretion of TricLED.com and may be as high as 10%, along with original shipping fees when product was sent to customer. 

 

Warranty

 Limited Warranty – TricLED warrants that product sold hereunder, if maintained and operated under normal conditions, shall be free from any defects in material and workmanship for a period of one (1) year from the date of purchase, unless otherwise noted. 

 

OFF ROAD

Due to the nature of environmental and riding condition, LED lights for ATV vehicle are accent lighting only and carry a Limited Warranty of 90 days after receipt.  Debris damage from objects striking the LED’s are not warranted under product failure.

 

Please contact us via email at: admin@tricled.com for defective and warranty issue.  Include a written explanation, clear picture(s) showing defect and phone number where we may be able to contact you.

No warranty or refund will be approved if defect was caused by customer abuse, negligence and/or mishandling.

Labor fee may not be included on any claims. 

 

TricLED shall not be liable for any consequential or incidental damages.  TricLED liability is limited to replacement of the item(s) purchased.

 

USAGE

Please make sure to follow all local laws and regulations governing motor vehicle lighting and illumination.  Federal, State, local and municipal laws vary tremendously, so it is your responsibility to ensure that you are in compliance with all regulations in your jurisdiction.  

 

TricLED will be held harmless regarding your usage of any and all TricLED products.

 

 

 

 

 

©TricLed.com 2015-2017  All Rights Reserved

The manufacturer reserves the right to change/modify product without notice. Actual product may vary in transparency depending on plate color, writing, shade and lighting conditions. NOTE: The manufacturer, retailer, wholesaler assumes no responsibility for any use, misuse or application of this product in violation of any applicable law. Before installing this product, please check your state and local laws and regulations. Use of  any TricLED product is solely used for show purposes, off road purpose only and not to be used in any way that may violate any laws or jurisdiction. TricLed and will not be held responsible from the use or illegal use of such products. Nothing contained herein is intended as legal advice; please seek your local laws and regulation prior to use.